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    case-study

    FORTUNE 100 SIZE INSURANCE COMPANY

    RECOVERY AND RETURN

    AGS provides on demand, time sensitive, recovery and return services of desktop systems and servers from 15,000 agency and corporate locations in the continental U.S., Alaska, Hawaii and Puerto Rico.

    ASSET RECOVERY

    AGS coordinates pickup times with field technicians to recover pack and provide serial number capture of end of lease or end of life computer equipment. Shipments are returned to various reclamation and deployment centers across the U.S.

    SAME DAY SERVICE

    Same Day office relocations that include phone systems, computer equipment, furniture and customer files.

    COMPUTER AND TECHNOLOGY SOLUTIONS

    AGS picks up new computer equipment directly from Allstate vendors and delivers to new offices and corporate locations.

    AGS assists the company with setting up catastrophe centers by shipping laptop computers and other supplies Same Day or Overnight anywhere in the country. AGS helped with expedited shipments to Birmingham, Alabama for Hurricane Katrina victims.

    24/7/365 CUSTOMER SERVICE

    AGS National Call Center provides service 7 days a week completing and handling requests weekends and holidays.

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