press-release

Over 15,000 TVs delivered to consumers across the country on-time and damage free

New Hyde Park, NY January 27, 2016 – New York based Associated Global Systems (AGS), a full service transportation and logistics provider, has just completed a massive Home Delivery distribution of flat panel TVs for one of the world’s largest manufacturers.

To support their peak sales period of TVs from Black Friday through Christmas, AGS was selected to coordinate pick-ups seven days per week and distribute TVs from 42” up to 80” to consumers in time for the holidays.   More than 15,000 TVs were delivered over a five week period to homes in all 50 states.

These e-commerce deliveries required residential and business appointments with customers having the choice of three White Glove delivery options; Threshold service just beyond the front door, Room of Choice service including up or down stairs, or Assembly and Plug In service when requested. 

Consumers were able to call the AGS National Control Center at 800-645-8300 anytime of the day or night, seven days a week for status on a shipment or to reschedule a delivery appointment.  The program was highly successful for achieving an on-time delivery rate of 99.5%, accounting for less than one quarter of one percent refusal rate for damage, and providing same day resolution to  service escalations; exceeding every performance benchmark.  

AGS’ premium white glove delivery service to businesses and residences offers a customized supply chain solution to and from every zip code in the country. This white glove delivery service is an ideal method for delivery of time-definite and sensitive products including computers, printers, TVs, kiosks, retail store displays and fixtures, fitness equipment, furniture and office equipment.

AGS is a leading provider of transportation services, logistics services, and supply chain management solutions worldwide. It has locations in over 125 U.S. cities and 196 countries worldwide.

For more information on AGS’ full menu of services, visit us online at www.agsystems.com