Category: Press Release

Meeting the challenge of an efficient and cost effective way to get White Glove deliveries to customers

New Hyde Park, NY April 30, 2015 – Associated Global Systems (AGS), a New York based , full service transportation and logistics provider, introduces staging and deployment to its menu of  White Glove services.

AGS realizes that in today’s economy it can be an ever challenging task for businesses to continually offer a more efficient and cost effective way to get white glove deliveries to customers. AGS sees this as an ever growing need with many of its own customers. In response to this need, AGS has developed a new staging and deployment white glove delivery program. This new service offering allows for shipments to be staged at local AGS delivery depots and consolidated for one large delivery or multiple deliveries.

The benefits of this program are many, including reducing warehousing costs of products across the country by utilizing AGS depots at much lower cost. AGS can also provide a customized inventory management system and can coordinate the deployment and delivery of materials to a customer by using personnel highly trained in white glove delivery service, as well as industry experienced personnel.  They can provide this new service for smaller sized short term projects or for on-going long term projects for product refresh to customers.

AGS’ premium white glove delivery service to businesses and residences offers a customized supply chain solution to and from every zip code in the country. This white glove delivery service is an ideal method for delivery of time-definite and sensitive products including computers, printers, TVs, kiosks, retail store displays and fixtures, fitness equipment, furniture and office equipment.

AGS is a leading provider of transportation services, logistics services, and supply chain management solutions worldwide. It has locations in over 125 U.S. cities and 196 countries worldwide.

Revamped and state of the art, customers can manage their shipments from their office or on the go via web-enabled applications

New Hyde Park, NY September 2017- Associated Global Systems (AGS) is excited to introduce the new myAGS.com experience.   Utilizing the latest technology, AGS has made major upgrades to its proprietary logistics management web portal. 

By logging into www.myAGS.com, customers can enter and manage shipments online, saving time and eliminating redundant and inconsistent data entry.

The new myAGS.com includes features such as mobile-enabled functionality, enhanced user login  security, expanded customer administration, shipment entry and tracking, a freight charges estimator and customized reporting. The platform provides an additional layer of logistics management functionality for specific industries such as Tradeshow, eCommerce-Home Delivery and Asset Return. Tradeshow companies are now able to manage show names, booth numbers, I&D contacts, decorator names and document information through the Tradeshow Information tab in the new myAGS.com.   

Working with industry-specific customers has enabled AGS to beta-test the mobile-enabled functionality of the web portal; including the addition of a popular Document Attachment function. myAGS.com was designed and tested to manage international logistics business as well; through P/O management, ocean and air freight forwarding, cargo consolidation and de-consolidation, customs clearance, warehousing and door-to-door shipment tracking.  

“We see this as the logical next step in continuing our superior customer service using today’s technology,” said AGS President, Dave Cadmus. “Our users have had an overwhelmingly positive opinion of the portal’s features and functionality; many of who participated in focus groups that allowed their unique needs to be directly addressed.”

The annual list celebrates logistics service providers that are at the top of their game

New Hyde Park, NY August 15, 2015 – New York based Associated Global Systems (AGS), a full service transportation and logistics provider, has been named as one of the Top 100 Third-Party Logistics Providers by Inbound Logistics Magazine for 2015.

AGS has been serving customers since 1958 with over 125 locations and a nation-wide staff of transportation experts. AGS handles shipments of any size, to or from every zip code in the U.S. and Canada along with 196 countries around the world. Their specialty is providing logistics solutions that are customized to customers’ needs. AGS offers innovative cost effective solutions for domestic, international, air and ocean freight forwarding, as well as providing an outstanding program of supply chain services.

AGS is also a leader in developing technology solutions for its customers. MyAGS.com offers its users significant benefits; online entry of domestic and international shipments, instant tracking, and a personalized website.

Each year, Inbound Logistics editors select the best logistics solution providers by carefully evaluating submitted information through conducting personal interviews, performing online research and comparing that data to our readers’ burgeoning global supply chain and logistics challenges. Inbound Logistics selected this year’s class of Top 100 3PLs from a pool of more than 300 companies. According to Inbound Logistics editors, the service providers selected are companies that offer diverse operational capabilities and experience to meet readers’ unique supply chain and logistic needs.

When choosing the 2015 Top 100 3PL Providers, Inbound Logistics editors looked for providers demonstrating excellence in optimizing transportation and logistics operations as well as transformative solutions that drive integration across internal and external business processes. AGS’ solutions were found to solve specific challenges and improve processes; creating a ripple effect of efficiencies across the entire value chain. Inbound Logistics is proud to honor AGS for innovating solutions that empower logistics and supply chain excellence.

Inbound Logistics is the leading trade magazine targeted toward logistics and supply chain managers. The magazine’s editorial mission is to help companies of all sizes better manage corporate resources by speeding and reducing inventory, supporting infrastructure, and better matching demand signals to supply lines. More information is available at www.inboundlogistics.com.

Associated Global Systems (AGS) was founded in 1958 as Associated Air Freight and operated primarily as a domestic and international air freight forwarder.  The company discovered a special niche in offering highly personalized and flexible services that were otherwise not available from its competitors.

Early on, the company’s service distinction was bolstered by guaranteeing pick up within 60 minutes, at any time of day in the New York area.  AGS’ dedication to flexibility, customization to meet customers’ needs and continuance of the highest quality service standards have been major factors in the company’s success.  Throughout the years, AGS expanded its geographic network and service offerings to cover every zip code in the U.S. 

Today, at 60, AGS promotes full logistics services; expedited international and domestic services, brokerage, part stock inventory and same day delivery.  AGS now offers more domestic niche services such as white glove, room of choice and threshold to its commercial and residential customers.   These services are popular with technology customers, retailers and ecommerce.   Supporting its expedited shipping network, AGS tradeshow services are managed by a 24/7/365 tradeshow call center to service after-hour pick up requirements and time specific deliveries of critical show and event material.  In fact, AGS maintains 7 micro call centers specializing in sectors and services to support its growing customer base – all the while maintaining localized and dedicated customer service teams in each market. AGS’ state-of-the-art technology serves to support fast-growth clients through the use of MyAGS.com.  AGS is leading innovation to position itself as a global leader.   

AGS attributes its key to success over the past 60 years to its management teams, employees, vast service network of warehouses and delivery trucks, along with the ability to provide a menu of time-definite transportation services to every zip code in America and hundreds of cities overseas. This network, combined with customer centric technology and supply chain solutions, enables AGS to create and implement highly customized supply chain solutions for their customers.

In 2012, AGS was acquired by Nippon Express USA, but continues to operate as a wholly owned subsidiary.   “What makes AGS stand out is a highly skilled management team along with our dedicated employees.  Becoming a member of the Nippon Express Group Companies has strengthened our global network and enhances our future expansion and services,” says AGS President, Dave Cadmus.   “I am excited about our future growth and look forward to AGS continuing as an innovative industry leader.”

AGS serves to support its exceptional customers and wishes to thank its dedicated team of logistics professionals who help drive the company’s success and longevity.

AGS offers an end-to-end solution managing the entire import supply chain, allowing customers to take control of their shipments from China

New Hyde Park, NY October 14, 2014 – New York based Associated Global Systems (AGS), a full service air and ocean transportation and logistics provider, is pleased to announce its enhanced services from China.

AGS has created an integrated supply chain solution that utilizes their extensive global network to streamline import product and material flow for direct and reliable delivery.  Services include, but are not limited to, securing cargo at foreign origin, air or ocean transportation, U.S. distribution and warehousing and final mile white glove delivery to commercial and residential customers.

The AGS China network consists of 79 offices serving every community in China.  Customers in the U.S. can track their orders by reference number and house bill number on their MyAGS.com website, providing visibility to the entire import supply chain from pickup in China to delivery in the U.S.

Additionally, AGS operates 30 gateway facilities in the U.S. for rapid customs clearance and U.S. inland transportation and delivery to every zip code.  With a National Call Center that is staffed 24 hours a day, seven days a week, customers can speak with experienced expeditors for assistance on their urgent and challenging import needs.

AGS provides logistics programs that are highly personalized to specific customer requirements, developed by a joint AGS and customer design effort, with the goal of improving the customer’s overall business performance.

With over 55 years of experience, AGS is a leading provider of transportation services, logistics services, and supply chain management solutions worldwide. It has locations in 125+ U.S. cities and 196 countries worldwide.

Transportation and Logistics service offerings to the IT sector include white glove delivery of new products along with packing and return of the old product

New Hyde Park, NY August 25, 2016- Associated Global Systems (AGS) has focused its marketing effort on obtaining new business in the Information Technology Solution sector.  AGS’ current list of Fortune 500 clients and fast growth customers has served as a platform to which they have developed a skill set and infrastructure to support such an expansion.

The Information Technology Solution channel is undergoing a significant evolution as Value-Added Resellers (VARs), product manufacturers and solution providers have become strategic service providers.  These types of firms have a need for transportation and logistics services that are customized to their individual business needs including Time-Definite Transportation, White Glove Delivery, Asset Recovery & Return and Parts Logistics.

“The expected growth in the Information Technology sector can be substantial,” says AGS President and CEO, Jim Tucci.

AGS has years of experience in providing value producing solutions for the transport and delivery of computer equipment. In addition to time-definite delivery, continued tracking and damage free delivery, computers often require specialized equipment, inside placement, unpacking and dunnage removal.   With a network of over 400 storage sites, AGS can provide temporary storage of computers at their facility to meet specific requirements that would streamline the delivery and installation process. With advance notification, AGS can provide specialized labor with experience in performing light installation on-site or packing for return.

Although most orders are new product fulfillment, many are redeployment moves that require time-definite pickup and packing.  Other orders can be end of lease or end of life equipment requiring inspection, sorting and routing back to a redeployment center. AGS also provides a Recovery and Return service from businesses and residences including flexible pickup times, packing service, inspection, segregation of repairable, recyclable, and redeployable equipment.

Distributing over 1,100 displays to retail stores throughout the U.S. and Canada

New Hyde Park, NY February 16, 2016 – One of the world’s leading manufacturers of high performance golf products used AGS’ logistics and freight forwarding solutions to help deliver and install retail displays in stores across the country.

Tasked with distributing over 1,100 displays to retail stores throughout the U.S. and Canada, AGS had less than five days to accomplish this logistical challenge.  Pick-ups were performed at 3 different locations on the west coast starting on a Friday, Saturday and continued on Monday.  The deliveries to various retail outlets and pro shops required lift gate and inside delivery. AGS was able to successfully accomplish a damage free and on-time delivery experience in the midst of weather challenges throughout the country.

With a network of over 400 storage sites, AGS can provide temporary storage of displays to meet specific requirements that would streamline the display placement at the retail location.  With advance notice AGS can provide specialized labor with experience in performing light installation at the retail location.

Founded in 1958, AGS provides complete supply chain solutions specializing in forwarding, transportation, logistics and warehousing. Key to AGS’ customer centric solutions are innovative and customizable technology tools that provide a seamless flow of information and give customers global supply chain visibility.

For more information on AGS’ full menu of services, visit us online at www.agsystems.com.

Home Delivery Service now offers four on-site services to meet all customer requirements

New Hyde Park, NY January 23, 2014 – Associated Global Systems’ (AGS), residential delivery service now delivers products of any weight and size to any residential address in America.

AGS’ Home Delivery Service is designed for companies who sell direct to consumers and home businesses that require a single carrier to handle all customer requirements.  AGS Home Delivery offers on-site services including: inside room of choice placement, unpacking, removal of debris and assembly, either in the customer’s home or in an AGS warehouse prior to delivery.

Additionally, a return service is available for consumers who wish to send products back to their origin that can include repacking and a choice of several economical return transportation service options.

 AGS offers complete tracking and inventory management through its website, myAGS.com.  Companies can view shipment status and inventory levels, which are continually updated.  Their consumers are kept advised of shipment status right from their PC, laptop or Smartphone.

Scott Richter, V.P. of Supply Chain Solutions for AGS, states that “AGS Home Delivery is the most flexible in the country, with delivery times between Monday and Saturday and up to 10:00 p.m. Companies can also specify four levels of service time, Overnight, Two Day, Three Day or Deferred, from any origin in the U.S.”  

AGS has over 50 warehouses around the country that are available to customers for storage and consolidation of products prior to delivery, or for those shipments pending appointment deliveries.  These facilities are also available to customers to use for inventory or as regional distribution centers.

Richter states that “all home delivery personnel are trained for residential delivery and placement, and will serve as excellent customer service representatives for our clients.”

Associated Global Systems has been serving customers since 1958.  With over 125 locations and staff of transportation experts across the United States, AGS handles shipments of any size, to or from every zip code in the U.S. and Canada.  They serve 196 countries around the world.

Now offering successful programs that support the deployment of network infrastructure for telecom companies and vendors nationwide

New Hyde Park, NY February 11, 2014 – A provider of innovative logistics solutions for over fifty years, AGS is now uniquely equipped to assist telecommunications companies  in the task of installing antennas, cabinets, and radios to existing cell towers around the country.

With its network of locations throughout the U.S., AGS is able to provide in-house response teams to handle all purchase orders from vendors that could provide the most cost-effective transportation method to various markets and also meet just-in-time requirements.

AGS can set up short-term warehousing and distribution centers with trained telecom personnel in each market necessary to provide consolidation of vendor product, and complete inventory and quality control. In addition, AGS provides complete decommissioning solutions – hundreds of crossdock locations, serial capture, packing and product disposition.  Other services include parts logistics, staging, order kitting and distribution. 

Associated Global Systems, founded in 1958, has always provided efficient, personalized and reliable service. With more than 125+ offices in North America and agents in 196 countries, they take the worry out of your urgent domestic and international shipments.